1. Introduction
Queblorneidhimei ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://queblorneidhimei.world and use our services.
This policy complies with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR).
2. Data Controller
Business Name: Queblorneidhimei
Trading As: Habit Health Vero
Address: Vero Centre, Lower Lobby, 48 Shortland Street, Auckland Central, Auckland 1010, New Zealand
Phone: +64 800 557 556
Contact: Via contact form at https://queblorneidhimei.world/contact.html
3. Information We Collect
3.1 Personal Data You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms (name, email address, message content)
- Subscribe to newsletters or updates
- Communicate with us via phone or email
3.2 Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data (see our Cookie Policy)
4. Legal Basis for Processing
We process your personal data based on:
- Consent: You have given explicit consent for processing your data for specific purposes
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
- Legal Obligation: Processing is necessary to comply with legal requirements
5. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide customer support
- Send you information about our services and resources
- Improve our website functionality and user experience
- Analyze website usage and trends
- Comply with legal obligations
- Prevent fraud and enhance security
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, analytics, and email services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to maintain data confidentiality and security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact form submissions: 3 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Website analytics data: 26 months
- Legal and accounting records: As required by New Zealand law (typically 7 years)
8. Your Rights
Under GDPR and New Zealand Privacy Act, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Data Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
- Lodge a Complaint: File a complaint with the Office of the Privacy Commissioner (New Zealand) or your local supervisory authority
To exercise these rights, contact us using the details in Section 2.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
While we strive to protect your data, no method of transmission over the internet is 100% secure.
10. International Data Transfers
Your data may be transferred to and processed in countries outside New Zealand and the European Economic Area. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Queblorneidhimei
Vero Centre, Lower Lobby, 48 Shortland Street
Auckland Central, Auckland 1010, New Zealand
Phone: +64 800 557 556
Contact Form: https://queblorneidhimei.world/contact.html
14. Supervisory Authority
If you are located in New Zealand, you may contact:
Office of the Privacy Commissioner
Website: www.privacy.org.nz
Phone: 0800 803 909
If you are located in the EU/EEA, you may contact your local data protection authority.